Refund policy
Refund & Return Policy
We want you to be satisfied with your purchase from ShoppLyfe LLC.
Returns
•You may request a return within 30 days of delivery.
•Items must be unused and in their original condition and packaging.
Refunds
•Once your return is received and inspected, we will notify you of approval.
•Approved refunds will be issued to your original payment method within 5–7 business days.
Non-Returnable Items
•Items that have been used or damaged after delivery may not be eligible for a refund.
Return Shipping
•Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Incorrect Items
•If you receive a damaged or incorrect product, please contact us within 7 days of delivery with photos, and we will resolve the issue promptly.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
To start a return, contact us at support@shopplyfe.com